FAQ

Frequently Asked Questions (FAQ)

1. Do you ship internationally?

Yes! Walkerkeon offers free worldwide shipping on all orders. No matter where you live, we’ll deliver right to your door.

2. How long does shipping take?

Orders are processed within 1–3 business days, and delivery typically takes:

USA: 5–8 business days
Canada & Europe: 6–12 business days
Rest of World: 8–15 business days

Shipping times may vary based on location and customs.

3. How do I track my order?

Once your order ships, you will receive a tracking number by email.
If you haven't received tracking info within 5 business days, please contact us at Walkerkeonllc@outlook.com

4. What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and include proof of purchase.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

5. How do I request a return or exchange?

To start a return or request an exchange, email us at:
📧 Walkerkeonllc@outlook.com
Include your order number and reason for return.

6. What if I receive a damaged or incorrect item?

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with:

Photos of the item and packaging
Your order number

We’ll send a replacement or full refund at no extra cost.

7. Can I cancel or change my order?

Orders can be canceled or modified within 1 hour of placement. After that, they may already be processed or shipped.

8. Do you offer custom or personalized items?

Not at this time — but stay tuned! We’re always working on expanding our product line.

9. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and more — all transactions are securely processed in USD.

10. Need further assistance?

We’re here to help. Contact us at:
📧 Walkerkeonllc@outlook.com
📞 +1 913-802-4846